Plan Top-Up
Captive subscribers/users can now top up their account on their own, to increase the data limit over and above their current plan, by using the Subscriber Self Top-Up feature. To use this feature, the Admin must enable Subscriber Self Top-Up in the user’s plan.
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In the Plans screen, select the Add New Plan button or click the Edit
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Select the Top-up tab.
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Click the checkbox next to Subscriber Self Top-up field to enable the top up feature.
The Plan Top-Up Carryover field is no longer available in the Top-up tab. Carrying over unused top-up quota is now configured using the Top-up Quota Carryover field in the Auto Renewal section of the Config tab. Refer the Plan Auto Renewal and Quota Carry Forward section of the Plans page for more information.
Top-up Limits
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The Top-up Limits section allows the configuration of top-up limits such as Maximum number of top-ups and top-up availability window.
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In the Max Top-ups field, enter the maximum number of times the user can top-up their account .
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In the Max Top-up Quota field, enter maximum quota of data that for a top-up plan. Select the unit of data as either MB or GB using the dropdown menu.
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The Top-up Availability Window defines the time period during which top-ups can be applied.
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Select the Enable radio button to set a Top-up Availability window.
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In the Days from Plan Start field, enter the number of days after the plan start date when top-ups should become available.
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In the Days from Plan End field, enter the number of days before the plan end date till which top-ups should be available.
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Top-ups will now be available only within the configured time window.
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Select the Disable radio button to indicate that no top-up availability window should be applied.
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Top-ups
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The Top-ups section shows the list of created Top-up plans.
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Select the checkboxes of the top-up plans that should be shown for the user when they try to top-up their account in the User Portal.
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Select the
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Select the
Add New Top-up
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The Add New Top-up section enables the creation of top-up plans.
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The Top-Up plans are created similar to regular plans. Under the Add New Top-Up section, enter the Name of the Top-Up plan.
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Enter the Quota. Select the unit of data as either MB or GB using the dropdown menu.
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Enter any additional information required in the Description field. A maximum of 350 characters is allowed.
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Click Add to save the top-up plan.
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The created plan top-ups will be listed below the plan creation section under the Top-ups section. Please select the checkboxes of the top-up plans that should be shown for the user when they try to top-up their account.
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Click the Submit button to save the configuration.