The Captive Access Network (CAN) Administration Portal allows administrators to monitor captive sessions, manage users, subscription plans and vouchers, view usage reports and events, and customize the user portal (Portal Manager).
Login Page
Open the CAN Administration Portal through the Captive Admin link in Kognitive Cloud, or open the portal URL directly in a browser.
The login page displays the Captive Portal build number at the bottom (for example, Captive Portal Build 7.8.3).
Logging in with username and password
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Enter the Username – the IAM username of the admin.
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Enter the Password – the IAM password of the admin. Click the eye icon to show or hide the password.
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Click LOGIN. The CAN Administration Portal opens.
Logging in with Single Sign-On (SSO)
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On the login page, click Sign in with Single Sign-On →.
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Enter the SSO Organization ID provided by your administrator (the ⓘ tooltip reads: Enter the SSO Organization ID provided by your administrator. Contact them if you need help finding it.).
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Click SIGN IN WITH SSO (enabled after the Organization ID is entered) and complete the sign-in with your identity provider.
To return to the username/password login, click Back to Password Login.
Resetting the password
If the admin forgets the password, perform the following steps.
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On the login page, click Forgot Password?. The Forgot Password page appears.
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Enter the username associated with the account.
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Click Reset Password. The message Password reset request submitted. Please check your email for further steps. is displayed. To return to the login page without resetting the password, click Go Back.
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Follow the steps in the email to reset the password, then click Go back to Login and log in with the new password.
Administration Portal Homepage
After logging in, the admin is directed to the Administration Portal. The Sessions tab is displayed by default.
The portal contains the following 7 tabs: Sessions, Users, Plans, Vouchers, Reports, Events and Portal Manager. For organizations that have the payment gateway enabled, an eighth tab, Payment GW, is also displayed to admins who have the Payment Gateway Access privilege.
Header
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Left – the current date and time (UTC).
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Right – the email address of the logged-in admin, the ⋮ menu with the Logout option, and the ⓘ icon, which opens the Release Notes pop-up (current portal version and date, major changes, and the changes of earlier releases).
Summary bar and filters
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The counters Logged In Users, Active Sessions, Active Sites and Total Usage summarize the activity of the selected organization and site.
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Use the Organization dropdown (searchable; shows the organization and its sub-organizations) and the Site dropdown (default All Sites) to filter the data shown in the tabs.
Tabs
For detailed information on each tab, see the following pages. CAN Access Privileges describes the access privileges assigned to the admin user's IAM account in Kognitive Cloud, which decide the tabs the admin can see, the actions the admin can perform in each tab, and whether the admin has view-only or edit access. The Plans page has a sub-page: Subscriber Self Top Up Configuration. The Payment GW page describes how to send Stripe invites and manage the connected Stripe accounts used by the Paywall feature. For the complete Paywall setup, from connecting a Stripe account to testing a purchase, see How To: Configure Paywall.