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How To: Change the Password of EdgeOS Portal

Keywords: EdgeOS, Change Password, Reset Password, Change Default Password

Overview

This guide explains how to change or reset the password for an EdgeOS Portal user account. It covers two methods: using the Manage Accounts → Change Password option after logging in with your current credentials, and using the Forgot Password? workflow from the login screen to receive a reset link via email and set a new password. By following this guide, you will be able to securely update your portal password or recover access if you have forgotten it.

Method 1: Menu → Change Password

  • Login to the Edge Portal using valid credentials.

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Login Screen

  • Click the three dots icon image-20240712-143715.png at the top right corner of the homepage.

  • Click Manage Accounts from the dropdown options.

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Options

  • Select the Change Password radio button.

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Change Password

  • Enter the Username.

  • Enter the Current Password.

  • Enter the New Password.

  • Re-enter the New Password to confirm it.

  • Click Proceed button to save the changes.

  • The password is now successfully changed.

Method 2: Forgot Password

  • Click the Forgot Password? button from the login screen.

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Login Screen

  • The Forgot Password screen opens as shown below:

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Forgot Password

  • Enter the Username of the account and click Reset Password.

  • The user receives the following message on the screen.

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Password Reset Request

  • The link to reset the password will be sent to the user’s official Email address.

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Password Reset Mail

  • Click the Reset Password link given in the Email.

  • The Reset Password screen opens as shown below:

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Reset Password

  • Enter the New Password as per the on screen guidelines.

  • Re-enter the New Password to confirm it.

  • Select the Reset button to change the password.

  • The password is now successfully changed.

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