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Guide: Traffic Prioritization

Overview

Konnect OS provides a Quality of Service (QoS) mechanism that prioritizes IP traffic to ensure that critical or time-sensitive applications receive preferential forwarding over limited WAN bandwidth.

When multiple applications compete for WAN bandwidth, QoS ensures that higher priority traffic is transmitted first, maintaining service quality for business-critical applications.

Konnect OS supports four traffic priority levels:

Priority Level

Description

Typical Use

Real-Time (RT)

Highest priority traffic

Voice, Video calls

High (HI)

Important business applications

Operations systems

Standard (ST)

Normal traffic

Web browsing

Low (LO)

Background or non-critical traffic

Updates, crew internet

The QoS scheduler processes packets in strict priority order:

CODE
Realtime → High → Standard → Low

Traffic in a higher priority queue is always processed before traffic in lower queues.

Prioritization becomes important only when WAN bandwidth is congested.

How It Works

Traffic prioritization is configured using three components:

Component

Function

Access Networks

Assign default priority to devices or user groups

Traffic Policies

Identify applications and adjust their priority

WAN Profiles

Define WAN link priority and bandwidth limits

Maximum Information Rate (MIR)

To ensure QoS operates correctly, each WAN priority level must have a Maximum Information Rate (MIR) configured.

The MIR defines the maximum bandwidth available for a WAN path.

This allows the QoS scheduler to properly manage bandwidth contention and enforce prioritization.

Example configuration:

WAN Priority

WAN Link

MIR (DL / UL)

Priority 1

Ethernet

300 / 100 Mbps

Priority 2

Bonded Cellular

100 / 20 Mbps

Priority 3

VSAT

10 / 2 Mbps

The system will not transmit above the MIR defined for that WAN priority.

Example Use Case

Prioritizing VOIP and Operations Traffic over Crew Access

Consider a network with three user groups:

Network

Purpose

VOIP

Voice communications

Operations

Business applications

Crew

Crew internet access

The goal is:

  1. Ensure VOIP traffic receives the highest priority.

  2. Allow Operations traffic to have higher priority than Crew traffic.

  3. Prevent Operations traffic from consuming excessive bandwidth.

image-20260304-151828.png

Step 1 — Configure the WAN Profile

First configure the WAN profile that defines WAN link priority and MIR values.

Navigate to:

CODE
SD-WAN → WAN Profiles

Configure WAN priority order.

Example configuration:

Priority

WAN Link

Highest Priority

Ethernet

Priority 2

Bonded Cellular

Priority 3

VSAT

Set MIR values for each WAN link.

This allows QoS scheduling to operate correctly.

image-20260304-151910.png

Step 2 — Configure Access Network Priority

Next, assign default priority to each access network.

Navigate to:

CODE
LAN → Access Networks

Set the Internet Priority for each network.

Example configuration:

Network

Priority

VOIP

Realtime

Operations

High

Crew

Low

This ensures that voice traffic receives the highest priority by default.

image-20260304-151941.png

Step 3 — Prioritize VOIP Applications

Crew network traffic is normally low priority, but voice or video calls from crew devices must still receive high priority.

To accomplish this, create a Device Traffic Policy.

Navigate to:

CODE
LAN → Device Traffic Policies

Create a rule:

Parameter

Value

Application

All VOIP / Conferencing

Internet Priority

Realtime

Upload Rate

1 Mbps

Download Rate

1 Mbps

This ensures voice calls receive the highest priority regardless of device or network.

image-20260304-152158.png

Step 4 — Limit Operations Network Bandwidth

Operations traffic should have high priority, but must not consume all available bandwidth.

To prevent this, create a Network Traffic Policy.

Navigate to:

CODE
SD-WAN → Traffic Policies

Create a shaping policy:

Parameter

Value

Upload Rate

10 Mbps

Download Rate

50 Mbps

This ensures operations traffic cannot starve lower priority networks.

image-20260304-152236.png

Resulting Traffic Behavior

With this configuration:

Network

Default Priority

Behavior

VOIP

Realtime

Always prioritized

Operations

High

Limited bandwidth usage

Crew

Low

Lowest priority

If WAN congestion occurs:

CODE
Realtime traffic transmitted first
↓
High priority traffic
↓
Standard traffic
↓
Low priority traffic

This guarantees that voice calls and operational applications remain responsive even during network congestion.

Best Practices

  1. Always configure MIR values for WAN links.

  2. Use Access Network priorities for user groups.

  3. Use Traffic Policies to prioritize specific applications.

  4. Apply rate limits to prevent lower priority networks from being starved.

  5. Test prioritization behavior under load conditions.

Summary

Konnect OS QoS ensures efficient use of WAN bandwidth by prioritizing critical traffic.

The configuration involves three key elements:

CODE
Access Networks → Define default priority
Traffic Policies → Identify and prioritize applications
WAN Profiles → Define WAN paths and bandwidth limits

This architecture enables network administrators to maintain optimal performance for mission-critical services even when WAN bandwidth is limited.

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