Guide: Traffic Prioritization
Overview
Konnect OS provides a Quality of Service (QoS) mechanism that prioritizes IP traffic to ensure that critical or time-sensitive applications receive preferential forwarding over limited WAN bandwidth.
When multiple applications compete for WAN bandwidth, QoS ensures that higher priority traffic is transmitted first, maintaining service quality for business-critical applications.
Konnect OS supports four traffic priority levels:
Priority Level | Description | Typical Use |
|---|---|---|
Real-Time (RT) | Highest priority traffic | Voice, Video calls |
High (HI) | Important business applications | Operations systems |
Standard (ST) | Normal traffic | Web browsing |
Low (LO) | Background or non-critical traffic | Updates, crew internet |
The QoS scheduler processes packets in strict priority order:
Realtime → High → Standard → Low
Traffic in a higher priority queue is always processed before traffic in lower queues.
Prioritization becomes important only when WAN bandwidth is congested.
How It Works
Traffic prioritization is configured using three components:
Component | Function |
|---|---|
Access Networks | Assign default priority to devices or user groups |
Traffic Policies | Identify applications and adjust their priority |
WAN Profiles | Define WAN link priority and bandwidth limits |
Maximum Information Rate (MIR)
To ensure QoS operates correctly, each WAN priority level must have a Maximum Information Rate (MIR) configured.
The MIR defines the maximum bandwidth available for a WAN path.
This allows the QoS scheduler to properly manage bandwidth contention and enforce prioritization.
Example configuration:
WAN Priority | WAN Link | MIR (DL / UL) |
|---|---|---|
Priority 1 | Ethernet | 300 / 100 Mbps |
Priority 2 | Bonded Cellular | 100 / 20 Mbps |
Priority 3 | VSAT | 10 / 2 Mbps |
The system will not transmit above the MIR defined for that WAN priority.
Example Use Case
Prioritizing VOIP and Operations Traffic over Crew Access
Consider a network with three user groups:
Network | Purpose |
|---|---|
VOIP | Voice communications |
Operations | Business applications |
Crew | Crew internet access |
The goal is:
Ensure VOIP traffic receives the highest priority.
Allow Operations traffic to have higher priority than Crew traffic.
Prevent Operations traffic from consuming excessive bandwidth.

Step 1 — Configure the WAN Profile
First configure the WAN profile that defines WAN link priority and MIR values.
Navigate to:
SD-WAN → WAN Profiles
Configure WAN priority order.
Example configuration:
Priority | WAN Link |
|---|---|
Highest Priority | Ethernet |
Priority 2 | Bonded Cellular |
Priority 3 | VSAT |
Set MIR values for each WAN link.
This allows QoS scheduling to operate correctly.

Step 2 — Configure Access Network Priority
Next, assign default priority to each access network.
Navigate to:
LAN → Access Networks
Set the Internet Priority for each network.
Example configuration:
Network | Priority |
|---|---|
VOIP | Realtime |
Operations | High |
Crew | Low |
This ensures that voice traffic receives the highest priority by default.

Step 3 — Prioritize VOIP Applications
Crew network traffic is normally low priority, but voice or video calls from crew devices must still receive high priority.
To accomplish this, create a Device Traffic Policy.
Navigate to:
LAN → Device Traffic Policies
Create a rule:
Parameter | Value |
|---|---|
Application | All VOIP / Conferencing |
Internet Priority | Realtime |
Upload Rate | 1 Mbps |
Download Rate | 1 Mbps |
This ensures voice calls receive the highest priority regardless of device or network.

Step 4 — Limit Operations Network Bandwidth
Operations traffic should have high priority, but must not consume all available bandwidth.
To prevent this, create a Network Traffic Policy.
Navigate to:
SD-WAN → Traffic Policies
Create a shaping policy:
Parameter | Value |
|---|---|
Upload Rate | 10 Mbps |
Download Rate | 50 Mbps |
This ensures operations traffic cannot starve lower priority networks.

Resulting Traffic Behavior
With this configuration:
Network | Default Priority | Behavior |
|---|---|---|
VOIP | Realtime | Always prioritized |
Operations | High | Limited bandwidth usage |
Crew | Low | Lowest priority |
If WAN congestion occurs:
Realtime traffic transmitted first
↓
High priority traffic
↓
Standard traffic
↓
Low priority traffic
This guarantees that voice calls and operational applications remain responsive even during network congestion.
Best Practices
Always configure MIR values for WAN links.
Use Access Network priorities for user groups.
Use Traffic Policies to prioritize specific applications.
Apply rate limits to prevent lower priority networks from being starved.
Test prioritization behavior under load conditions.
Summary
Konnect OS QoS ensures efficient use of WAN bandwidth by prioritizing critical traffic.
The configuration involves three key elements:
Access Networks → Define default priority
Traffic Policies → Identify and prioritize applications
WAN Profiles → Define WAN paths and bandwidth limits
This architecture enables network administrators to maintain optimal performance for mission-critical services even when WAN bandwidth is limited.