Skip to main content
Skip table of contents

Carrier Hub Configuration

To access the Carrier Hub Configuration Wizard, perform the following steps.

Steps

  • Login to the Edge Portal with valid credentials.

  • Click the image-20240412-105116.png icon from the Edge Portal homepage to open the Menu options.

image-20241126-110222.png

Menu

System Info

  • Click the System Info from the options shown.

  • The Device Make will be shown as Carrier Hub Server.

  • The License Type will shown as Carrier Hub.

The Carrier Hub configurations are unique and available only to the users with Carrier Hub License Type.

image-20241126-105743.png

System Information

Alerts

The user can monitor the Alerts, Internet Status, Agents Connection and Disconnection events using the Alerts option.

System alerts are raised in various scenarios. Some examples are:

  • Active Internet Source becomes unavailable.

  • Network/Device consumption exceeds thresholds.

  • Any configuration is updated through the Configuration Wizard.

  • When Agents are connected or disconnected.

Following are the severity levels of the system alerts.

  • Critical

  • Major

  • Minor

  • Info

  • Warning

To view the alerts, perform the following steps.

  • Click the Bell image-20241202-101209.png icon form the Edge Portal homepage.

  • The Notifications pop-up window appears. See figure below.

1 (20)-20241202-101916.png

Notification Pop-up

  • The count of alerts is displayed over the bell icon, see figure below.

Notification Count

  • Click Today’s Alert. The current day alerts will become available under the Today’s Alert tab.

  • The user can filter the alerts based on the severity levels. For this, click the drop- down arrow under the Filter By Category section, see Figure Filter By Category Drop-Down. Details of the alerts are displayed. In addition to this, the count of the alerts based on the severity level is displayed.

Filter by Category Drop-Down

  • Click Archived Alerts. Alerts up to previous 30 days are available under this tab.

Clearing an Alert

To clear an alert, perform the following steps.

Steps

  • Click on Today’s Alerts.

  • Click on Green tick icon next to the alert that the user wants to clear or mark as fixed, see Figure Notification Pop-Up. This will still maintain the alert in the system.

Deleting an Alert

To delete an alert, perform the following steps.

Steps

  • Click on image-20241202-102249.png icon next to the alert, see Figure Notification Pop-Up. This will remove the alert from the system.

Clearing all Alerts

To clear archived alerts, perform the following steps.

Steps

  • Click on Archived Alerts tab.

  • Click on Clear All button, see figure below. This will clear all previous day’s alerts.

Clear All Notifications

Configuration Wizard

  • Click the image-20240412-105116.png icon from the Edge Portal homepage.

  • Select Configuration Wizard from the options shown.

image-20241126-110452.png

Configuration Wizard

The Configuration Wizard provides quick access to:

  • Interfaces - WAN configuration and controls

  • System Profile - WAN Priority, Profiles

  • Firewall - Rules and Configuration

  • Hub Settings - Routes, Hub Service Settings

These screens are explained in the following pages:

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.