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Usage - Starlink

  • Click Usage tab from the Starlink screen.

  • Select the Period from the dropdown menu. The available options are Last 1 Day, Last 7 Days and Last 30 Days.

  • The user can also select a custom date and time interval using the From and To fields.

The users that use an Edge device in tandem with their Starlink device can see data from their User Terminals in the Usage screen automatically.

The users that do not have an Edge device will have to subscribe to the Starlink Subscription model to view data from their User Terminals. Please refer Starlink Subscription section in the Service Line page for more details on enabling subscription on the Service Lines.

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Usage Tab

  • In the Organization field, select the organization or sub-organization from the dropdown menu. By default, the organization associated with the logged-in admin's email ID is pre-selected. The dropdown list consists of all the sub-organizations under the logged in admin organization.

  • In the Accounts field, select the service accounts from the dropdown menu. If an organization has multiple service accounts linked with it, they will all be listed in the dropdown menu.

  • Select the Service Line from the dropdown menu. All the service lines that the logged in user has access to will be available to select in the dropdown menu.

  • The Dashboard tab shows headers with the following information:

    • Total Usage - The total amount of data consumed by the selected organization or sub-organization through their Starlink User Terminals.

    • Priority - The total amount of Priority data consumed by the Starlink User Terminals.

    • Standard - The total amount of Standard data consumed by the Starlink User Terminals.

    • Non-Billable - The total amount of Non-Billable data consumed by the Starlink User Terminals.

    • Opt-In Priority - The total amount of Opt-In Priority data consumed by the Starlink User Terminals.

  • Select the Standard button located at the top of the charts to display usage data specific to the Standard data category.

  • Select the Total Usage button located at the top of the charts to display usage data including the Priority data category.

  • The screen shows a bar chart depicting the data consumption of the selected Service Lines for each day of the selected time interval.

  • View the Legend below the chart to understand the data breakdown.

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Legend

  • Hover the cursor at any point on the chart to view the amount of data used by that Service Line at that time instance.

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Usage Pop-up

  • The table below the bar chart shows the list of all Service lines associated with the organization and the amount data consumed by them.

  • It shows the following information:

    • Service Line – Name of the Service Lines associated with the selected organization.

    • Status - Mobile Priority status and Starlink Subscription status

    • Organization – Name of the Organization that the Service Line belongs to.

    • Sub Organization - Name of the Sub Organization.

    • Billing Usage – The amount of data consumed in the current billing cycle. The percentage of data consumed out of the total plan quota is shown in brackets.

      • If there are multiple types data consumption in any Service Line, it will be denoted by the image-20240416-111419.png icon in the Billing Usage column. Hover the cursor over the image-20240416-111507.png icon to view the types of data consumption and the amount of data consumed.

    • Chart Usage – The total amount of data consumed between the selected time interval.

    • Site - Name of the Site.

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Usage Table

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Billing Usage - Split

  • The Search field can be used to search for the Service Lines based on the Service Line Name/Organization/Starlink ID/KIT Number.

  • Click Download button to download the information in the Usage table in excel format.

  • Click Billing button to download the billing information in the Usage table in excel format.

  • Click Availability button to set Quota alerts for the service lines. The Set Availability Alert dialog box opens.

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Set Availability Alert

  • Select the Service Line name from the dropdown menu. Multiple service lines can be added.

  • Enter the percentage of data consumption at which the alert must be sent.

  • In the Notification field, select the checkbox of medium to send the notification. The options available are Email and Microsoft Teams.

  • In the Send To (Via Email) field, select the Email address from the dropdown menu or enter a new email address.

  • Click Save.

  • Now when the usage reaches the given percentage, a notification will be sent to the given Email address and the Teams channel stating details about the data consumption.

  • Click the image-20250417-121529.png icon in the Actions column for any service line in the table to set an availability quota alert for that specific service line.

  • Click the dropdown given above the Service line column in the table to change the number of Service Lines displayed in one page. The user can choose between 10/25/50/100 from the dropdown menu.

  • The pagination helps the user navigate to the next page by using the < > buttons or click the dropdown menu and select the intended page.

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