Skip to main content
Skip table of contents

CAN - Sessions

  • By default, the Captive Access Network Homepage displays the Sessions section.

1 (9)-20240409-111102.png

Sessions

  • Select the dropdown menu at the top right corner of the screen to select the required Organization or sub-organization. The logged in admin organization is populated by default here. This is the organization corresponding to the email ID used to login.

  • The dropdown list consists of all the sub-organizations under the logged in admin organization.

  • Select the required sites from the second dropdown menu.

  • The number of Logged In Users, the number of Active Sessions and the Total Data Usage at that instant is shown at the top right corner of the screen.

  • Select the Last 24 hours radio button to view the session details of users logged in the past 24 hours.

  • Select the Custom Search radio button to view the session details between a specific time period.

  • Select the Start Date and Time. Select the End Date and Time.

  • Click Apply button.

  • The table shows the session details of users logged in during the selected time period.

  • It shows the below information:

    • Site Name – Name of the site.

    • Organization – Name of the organization.

    • Username – Username of the user.

    • Currently Logged In – Indicates whether the user is currently logged in or not.

      • Y’ – If user is logged in.

      • N’ – If user is logged out.

    • Plan / Traffic Policy – Plan and Traffic Policy of the user.

    • IP Address – IP Address of the user.

    • MAC Address – MAC Address of the user.

    • Host Name – Name of the Host system.

    • Last Activity – Date and time of last activity by the user.

    • Start Time – Start date and start time of the session.

    • End Time (Duration) – End date and end time of the session. The time duration of the session is also shown.

    • Quota Used – Amount of data used in the session.

    • Logout Cause – Reason for logout of the session. The types of logout causes are as follows:

      • User Action

      • Daily Quota Limit Exhausted

      • Daily Time Limit Exhausted

      • Inactivity Timer

      • Plan Quota Exhausted

      • Max Device Limit Reached

      • Plan Expiry (Note: The table does not show expired plan session. So, the user will not receive this cause as API response)

  • The Username column and Plan/Traffic Policy details is clickable. Clicking a Username filters the entire screen and displays the details corresponding only to that user.

  • The Plan/Traffic Policy column is also clickable. Clicking a Plan/Traffic Policy filters the entire screen and displays the details of that Plan.

  • The Search field can be used to search for the device based on the Site/Username/IP/MAC/Hostname/Logout Cause.

  • Click the Download Session Report icon to download the Session Report in CSV format.

    • Select the Start Date and Time.

    • Select the End Date and Time.

    • Click Confirm button. The session report will be downloaded in CSV format.

  • The pagination helps the user navigate to the next page by using the < > buttons.

  • Click the dropdown given next to the Pagination to change the number of sessions displayed in one page. The user can choose between 10/25/50/100/150/200 from the dropdown menu.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.