CAN - Sessions

By default, the Captive Access Network Homepage displays the Sessions section.

Select the dropdown menu at the top right corner of the screen to select the required Organization or sub-organization. The logged in admin organization is populated by default here. This is the organization corresponding to the email ID used to login.

The dropdown list consists of all the sub-organizations under the logged in admin organization.

Select the required sites from the second dropdown menu.

The number of Logged In Users, the number of Active Sessions and the Total Data Usage at that instant is shown at the top right corner of the screen.

Select the Last 24 hours radio button to view the session details of users logged in the past 24 hours.

Select the Custom Search radio button to view the session details between a specific time period.

Select the Start Date and Time. Select the End Date and Time.

Click Apply button.

The table shows the session details of users logged in during the selected time period.

It shows the below information:

• Site Name – Name of the site.

• Organization – Name of the organization.

• Username – Username of the user.

• Currently Logged In – Indicates whether the user is currently logged in or not.

  • ‘Y’ – If user is logged in.

  • ‘N’ – If user is logged out.

• Plan / Traffic Policy – Plan and Traffic Policy of the user.

• IP Address – IP Address of the user.

• MAC Address – MAC Address of the user.

• Host Name – Name of the Host system.

• Last Activity – Date and time of last activity by the user.

• Start Time – Start date and start time of the session.

• End Time (Duration) – End date and end time of the session. The time duration of the session is also shown.

• Quota Used – Amount of data used in the session.

• Logout Cause – Reason for logout of the session. The types of logout causes are as follows:

  • User Action

  • Daily Quota Limit Exhausted

  • Daily Time Limit Exhausted

  • Inactivity Timer

  • Plan Quota Exhausted

  • Max Device Limit Reached

  • Plan Expiry (Note: The table does not show expired plan session. So, the user will not receive this cause as API response)

The Username column and Plan/Traffic Policy details is clickable. Clicking a Username filters the entire screen and displays the details corresponding only to that user.

The Plan/Traffic Policy column is also clickable. Clicking a Plan/Traffic Policy filters the entire screen and displays the details of that Plan.

The Search field can be used to search for the device based on the Site/Username/IP/MAC/Hostname/Logout Cause.

Click the Download Session Report icon to download the Session Report in CSV format.

• Select the Start Date and Time.

• Select the End Date and Time.

• Click Confirm button. The session report will be downloaded in CSV format.

The pagination helps the user navigate to the next page by using the < > buttons.

Click the dropdown given next to the Pagination to change the number of sessions displayed in one page. The user can choose between 10/25/50/100/150/200 from the dropdown menu.