Service Account

Click Service Account tab from the Starlink screen to open the Service Accounts screen.
This tab is used to link the Starlink Service accounts to the Kognitive Cloud Portal. The user must link their Starlink Service Account to extract the data from their Starlink terminals and view it in the Kognitive Cloud Portal.
This tab also allows users to create Starlink Pooled accounts. This feature provides flexibility by enabling users to divide the main Starlink quota into sub-pools, which can then be used individually.

Linking a Service Account

Click Link Service Account button to link a Starlink service account.
There are two methods to link a service account.
- Service Account Client
- Web Portal

If the User is a ‘reseller’ of Starlink services and/or has Starlink API Telemetry access, the User will be given a Client ID and Client Secret to gain access to the Starlink Cloud Telemetry API. Please reach out to Starlink directly for any API access detail issues.
To use the Starlink Account Client method, the user must first create a Service Account from the Starlink Account Homepage. Refer section How To Create a New Service Account From Starlink Account Homepage in the Starlink Cloud - Workflows page for more information.
After creating a service account, select the Service Account Client option.
Enter the Client ID generated while creating the Starlink service account.
Enter the Client Secret provided while creating the Starlink service account.
Click Add.
The system validates the user credentials and if the validation is successful, the user is directed to the next step – Associating Service Line to Sub-Organization. Refer to section How to Associate Service Line to Sub-Organization in the Starlink Cloud - Workflows page for more information.

Select the Web Portal option.
Enter the registered Email Address of the Starlink Service Account.
Enter the Password.
Click Add. The user is directed to the next step – Associating Service Line to Sub-Organization. Refer to section How to Associate Service Line to Sub-Organization in the Starlink Cloud - Workflows page for more information.

Once the service account is linked, it is displayed under the Service Accounts table.

Click the icon next to the Organization name to view the Standard Account and Pooled Account details.

For every Service account linked, a Standard Account will be created automatically.
The Search field can be used to search for the Service Accounts based on the Organization/Account Type/Username.
Click Download button to download the Service Accounts details in excel format.

Click the Create Pool icon in the Actions column of the Standard Account to to create a pooled account.
The Pooled Account Info dialog box opens.

Enter the Pool Name.
Enter the Pool Size.
Select the Unit.
Enter the TopUp data.
Select the Start Date and End Date using the date picker.
Select the Recurring checkbox to renew the pooled account according to the selected time period.
In the Pool Info field, enter a description for the pool.
Using the Quota Action field, the user can specify the actions to be done when the data usage reaches a specific percentage of total quota of that respective pool.
Send Notification - Using this option the user can configure to send a notification about the data usage when the data usage reaches a specific percentage of the total quota of that pool.
In the % used field, enter the target percentage at which the notification should be sent.
Select Send Notification in the next field from the dropdown menu.
In the Email field, enter the email addresses to which the notification should be sent.
Now when the usage reaches the given percentage, a notification will be sent to the given Email addresses stating details about the data consumption.
Select the icon to add another action.
Click the Create button to create the main pool.

The Permissions button enables the admin to manage user account features by editing the Starlink access privileges. This gives the admin more control and flexibility in deciding user access to specific Starlink features.
Click the Permissions button to open the Permissions dialog box.

Select the Sub Organization from the dropdown menu.
In the Role field, select the Access Privilege that admin wishes to edit.
All the features available to allow/disallow under the selected access privilege will be listed below.
Select the toggle button of the feature to allow/disallow the corresponding feature.
Select the Save button to save the changes.
The access privilege gets modified according to the features allowed/disallowed for all the users associated with the selected organization.
This grants the admin greater authority and flexibility in determining which Starlink features users can access.
Please note that if a sub-organization admin wants to grant a specific permission to a lower-level sub-organization, their account must first have that permission. If not, they must obtain it from their parent organization.
In other words, an admin account cannot grant permissions for a feature it does not have access to.

Note: It is recommended that users log out and log back in after any permission update to ensure the latest access privilege changes take effect.