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How To: Change the Password of EdgeOS Portal

Keywords: EdgeOS, Change Password, Reset Password, Change Default Password

This How To document guides the user through the steps required to change the Password of their EdgeOS Portal. The Password Reset can be done in two ways.

Method 1: Menu → Change Password

  • Login to the Edge Portal using valid credentials.

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Login Screen

  • Click the three dots icon image-20240712-143715.png at the top right corner of the homepage.

  • Click Manage Accounts from the dropdown options.

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Options

  • Select the Change Password radio button.

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Change Password

  • Enter the Username.

  • Enter the Current Password.

  • Enter the New Password.

  • Re-enter the New Password to confirm it.

  • Click Proceed button to save the changes.

  • The password is now successfully changed.

Method 2: Forgot Password

  • Click the Forgot Password? button from the login screen.

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Login Screen

  • The Forgot Password screen opens as shown below:

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Forgot Password

  • Enter the Username of the account and click Reset Password.

  • The user receives the following message on the screen.

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Password Reset Request

  • The link to reset the password will be sent to the user’s official Email address.

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Password Reset Mail

  • Click the Reset Password link given in the Email.

  • The Reset Password screen opens as shown below:

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Reset Password

  • Enter the New Password as per the on screen guidelines.

  • Re-enter the New Password to confirm it.

  • Select the Reset button to change the password.

  • The password is now successfully changed.

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