Skip to main content
Skip table of contents

How To: Add Pools/Plans under a Main Pool and Assign Pools/Plans to Service Lines

Add Pools/Plans under a Main Pool

  • Click Plans tab under the Starlink screen.

  • The Plan Hierarchy section shows the details of the Standard Account and Pooled Accounts of the selected organization. The Plan Hierarchy table shows the following information:

    • Plan - Shows the name of the Standard plans and Pooled plans

    • Size - Size of data allocated to the pool

    • Service Lines - Number of Service lines associated with the pool

    image-20250324-083437.png

    Plan Hierarchy

    • Click theimage-20250324-083517.pngicon next to the name of the pooled account to expand and view the Sub pools and Plans details.

    • Click theimage-20250324-083829.pngicon to add any sub pools and plans under a pooled plan.

    • The Assignment dialog box opens.

    • Select the Pool option from the side menu bar.

    • In the Select Template field, select the required sub pool to add under the pooled account.

    • Select the Plan option from the side menu bar.

    • In the Select Template field, select the required plan to add under the pooled account.

    • Select the Save button to update the changes.

    image-20250324-084517.png

    Add Pool

    image-20250324-084545.png

    Add Plan

Assign Pool/Plan to Service Lines

  • Click the Assign Service Line button to assign the created Plans or Pools to the Service Lines.

  • This button can also be used to change the pool or plans linked with the service lines when needed.

  • The Assign Service Line dialog box opens.

1 (48)-20250417-122814.png

Assign Service Line

Selecting Plans

  • The Plan Hierarchy section shows all the Pooled plans and the Standard plans created under the selected organization and number of Service line associated with each plan.

  • Select the first Pool/Plan from the Plan Hierarchy section.

    • The selected entry is highlighted in green.

    • The plan name appears at the top of the green "Select Plan" section in the center pane.

    • All Service Lines associated with the selected plan are displayed within this section.

1 (49)-20250417-123136.png

Select Plan

  • Select another Pool/Plan from the Plan Hierarchy section.

    • This entry is highlighted in blue.

    • The plan name appears at the top of the blue "Select Plan" section on the right pane.

    • Service Lines linked to this plan are shown in the blue section.

Moving Service Lines Between Plans

  • Once both plans are selected and their service lines are populated:

    • Select one or more service lines from either the green or blue panel.

    • Selected Service Lines are highlighted in green or blue, depending on their origin.

    • The number of selected service lines will be shown at the top of the section in the Selected Service Lines field. Hover the cursor on the number shown to view the name of the selected service lines.

    • Use the arrow buttons (> or <) between the panels to move the selected service lines from one plan to the other.

    • Service Lines can be moved in either direction using the respective icon.

1 (50)-20250417-123755.png

Select Service Lines

  • Click the Verify button to review and confirm the changes.

  • Once verified, apply the new Pool/Plan to the selected Service Lines.

  • This process can be repeated by choosing different plans from the Plan Hierarchy. The new selection will populate the green section, and the user can then select another plan to populate the blue section.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.