How To: Create Pooled Account in Starlink Cloud

This manual guides the user through the steps required to add pooled account to starlink. The pooled plans feature provides the users flexibility to divide the main Starlink quota into sub-pools, which can then be used individually.

Login to the Kognitive Cloud using valid credentials.
Select the Starlink option from the left menu bar.
The Starlink screen opens as shown in the below figure.

1 (57)-20250327-073146.png — **Starlink Screen**

In the Organization field, select the Organization or sub-organization from the dropdown menu. The logged in admin Organization is populated by default here. This is the organization corresponding to the email ID used to login.
The dropdown list consists of all the sub-organizations under logged in admin organization.
Select the Accounts from the dropdown menu.
Select the Service Line from the dropdown menu. All the service lines that the logged in user has access to will be available to select in the dropdown menu. This list is not based on the Organization or Sub Organization. It is entirely based on the Service Lines selected to be accessible for the user during creation of the user account in the Account Management screen.
Select the Service Account tab.

1 (49)-20250324-103018.png — **Service Account**

Click the icon next to the Organization name to view the Standard Account and Pooled Account details.

For every Service account linked, a Standard Account will be created automatically.
The Search field can be used to search for the Service Accounts based on the Organization/Account Type/Username.
Click Download button to download the Service Accounts details in excel format.

Pooled Account

Click the Create Pool icon in the Actions column of the Standard Account to to create a pooled account.
The Pooled Account Info dialog box opens.

1 (20)-20241231-114010.png — **Create Pooled Account**

Enter the Pool Name.
Enter the Pool Size.
Select the Unit.
Enter the TopUp data.
Select the Start Date and End Date using the date picker.
Select the Recurring checkbox to renew the pooled account according to the selected time period.
In the Pool Info field, enter a description for the pool.
Using the Quota Action field, the user can specify the actions to be done when the data usage reaches a specific percentage of total quota of that respective pool.
Send Notification - Using this option the user can configure to send a notification about the data usage when the data usage reaches a specific percentage of the total quota of that pool.
In the % used field, enter the target percentage at which the notification should be sent.
Select Send Notification in the next field from the dropdown menu.
In the Email field, enter the email addresses to which the notification should be sent.
Now when the usage reaches the given percentage, a notification will be sent to the given Email addresses stating details about the data consumption.
Select the icon to add another action.
Click the Create button to create the main pool.