Self Sign Up Users

You can create your own account using the Self Sign Up feature. The fields you need to fill in are configured by the admin in the Admin Portal.

There are two ways to sign up:

1. Not Requiring Admin Approval – You can access the internet immediately after sign up.

2. Requiring Admin Approval – Your account needs admin approval before you can log in.

Self Sign Up (Not Requiring Admin Approval)

• Open the User Portal login page.

• Click Self Sign Up on the User Authentication screen.

• Fill in the Sign Up dialog box:

  • Enter Email ID (must be valid and meet domain requirements).

  • Enter First Name & Last Name.

  • Enter and confirm your Password.

  • Fill all mandatory fields.

  • Click I Agree to the Terms & Conditions.

• Click Sign Up.

Setting Security Questions

• Select two security questions from the dropdown.

• Provide answers to the selected questions.

• Click Continue.

You’ll be redirected to the User Portal homepage and can start using your account immediately.

Self Sign Up (Requiring Admin Approval)

1. Open the User Portal login page.

2. Click Self Sign Up on the User Authentication screen.

3. Fill in the Sign Up dialog box as described above.

4. Click Sign Up.

Setting Security Questions

• Select two security questions from the dropdown.

• Provide answers to the selected questions.

• Click Continue.

• You’ll see the message:
  "Your Account has been submitted for Administrator Approval. This may take some time."

• Your account will remain inactive until the admin approves it.

• Once approved, you’ll receive a notification from the admin.

Logging in After Admin Approval

• If auto-redirection is enabled, just open any website (HTTP request), and you’ll be automatically redirected to the login page.

• If not, open the portal directly at: http://10.0.254.1/go

• You’ll land on the User Authentication page.

• Enter your Username or Email ID and Password.

• Click I Agree to the Terms & Conditions.

• Click Connect to log in.

You’ll be redirected to the User Portal homepage, where you can view:

• Active Plan

• Data Used & Remaining Quota

• Quota Limits

• Time Allowance

• Time Zone

• Plan End Date

Additional Actions:

• Click Usage Details to see detailed usage.

• Click Plan Details to view plan information.

Managing Your Password

Change Password (Anytime)

1. Click the menu icon (top-right).

2. Select Change Password.

3. Enter your current password.

4. Enter a new password, then re-enter it to confirm.

5. Click Submit to save changes.

Forgot Password?

If you forget your password:

1. On the login screen, click Forgot Password?

2. Answer your security questions.

3. Enter and confirm your new password.

4. Click Continue.

You’ll be redirected back to the login screen where you can now sign in with the new password.

Don’t Remember Security Answers?

If you can’t recall your security answers:

1. On the Forgot Password screen, tick Do not remember answers? Request administrator to reset password.

2. Click Proceed to send the request to your Admin.

3. A confirmation pop-up will appear once the request is sent.

Once the Admin approves:

• You’ll receive an email.

• Go back to the User Authentication screen, enter your email, and click Forgot Password? again.

• Create and confirm a new password.

• Click Continue.

You can now log in with your new password.

You’ve successfully logged in, secured your account, and learned how to reset or change your password whenever needed.