User Portal

Active Plan

• Once the user credentials are verified, the user is redirected to the User Portal Homepage.

• The Active Plan tab is selected by default.

• The Homepage shows the name of the Active Plan of the user, Data Used and Remaining quota, Quota Limits, Time Allowance set for the plan, Time Zone, and the Plan End Date. The above screenshot shows the Quota Limits set for Weekly Usage.

• Click Usage Details button to view the usage details.

• The Usage Details table shows the following information:

  • Host Name

  • Device Type

  • Start Time

  • End Time

  • Currently Logged In

  • Quota Used

  • Logout Cause

  • IP Address

  • MAC Address

• The above screenshot shows the Quota Limits set for Weekly Usage and Time Limits. The admin can also set daily usage limits.

• Click the Plan Details button to view the details of the active plan.

• Clicking the icon opens the Menu options.

• Select Log Out to stop accessing the internet and logout from the Portal.

• Click Change Password to change the Password anytime. The Change Password dialog box opens.

• Enter the Current Password.

• Enter the New Password.

• Re-enter the New Password to confirm it.

• Click Submit button to save the changes.

Overage Plan

By default, when a plan's quota is fully exhausted, internet access is terminated regardless of the WAN types selected in the WAN Type field. However, if an Overage Traffic Policy and corresponding Overage WAN Profile are configured in the plan, connectivity can continue through the specified overage settings.

The Overage Traffic Policy and Overage WAN Profile fields in the Add New Plan configuration within the Admin Portal enable continued internet access after the plan quota is exhausted.

• When a plan's quota is fully exhausted, and the Overage Traffic Policy and Overage WAN Profile fields were configured during plan creation, the following message is displayed in the User Portal.

• After logging out and logging back in, the following screen is displayed.

• The Overage Traffic Policy and Overage WAN Profile will be applied to the user’s account. Their details will also be shown.