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User Terminals

  • Click User Terminals tab from the Starlink screen to open the User Terminals screen.

  • All the User Terminals that are part of the linked Service Accounts and Service Lines are shown in the User Terminals table.

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User Terminals Table

  • The table shows the following information:

    • Organization – Name of the Organization

    • Sub Organization – Name of the Sub-Organization

    • Account Number - Account Number of the User terminal

    • Service Line – Name of the Service Line

    • KIT Number - KIT Number of the User terminal

    • Site - Name of the Site associated with the User terminal

  • Click the Deployed button to view only the deployed User Terminals.

  • Click the Warehouse button to view only the In Warehouse User Terminals.

  • The Search field can be used to search for the User Terminals based on the Organization/Sub Organization/Starlink ID/Serial Number/KIT Number/Service Line/Kognitive Site.

  • Click Download button to download the User Terminals details in CSV format.

Add New Starlink User Terminal

  • Click the Add Starlink button to add a new starlink user terminal / kit.

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Add New Starlink User Terminal

  • In the Select Account field, select the account to associate with the new Starlink user terminal.

  • In the next field, enter the Kit serial number of the new Starlink kit. The user can also enter the Starlink ID or Dish serial number as well. Multiple serial numbers can be entered by separating them with comma.

  • The system validates the entered Kit serial number/Starlink ID/Dish serial number and highlights it in green.

  • Select the Add Starlinks button to add the new to the system.

  • The Starlink user terminals can also be added in bulk. Click the Download Template button to download the sample file.

  • Enter the Kit serial numbers/Starlink IDs/Dish serial numbers and save the file.

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Template

  • Click the Upload CSV button and upload the file.

  • The user terminals entered in the file will be validated by the system and valid user terminals will be added in bulk.

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